Most businesses today need to focus on managing customers, not their back office applications like Exchange or SharePoint. Time spent managing applications is time away from things that really matter. That's why so many businesses trust OneNeck® IT Solutions to be the managed hosting services provider for their enterprise application infrastructure. OneNeck provides comprehensive managed services for enterprise application environments for thousands of users on six continents — from application administration to comprehensive IT services.
Our customers appreciate the single point of accountability we provide. So, regardless of the application software on which your system is powered, OneNeck provides customized, high-quality remote application management and we stand behind everything we do.
We design total IT solutions one customer at a time. Every solution is tailored to the specific needs of the customer, regardless of the application on which the IT environment is running. Our application-independent services model is yet another striking difference you’ll find between us and other IT services providers.
The Benefits of Managed Applications
Customers benefit from higher quality services, improved efficiency and overall better performance because our application, database and infrastructure administration teams are located within our facilities. Unlike independent consultants, OneNeck's experienced technicians work collaboratively in an environment optimized to make use of the experts within our company, providing a number of benefits:
- Single point of contact
- Guaranteed response time
- 24/7/365 monitoring of critical services
- Patch updates
- Remote support for issue resolution
- Reporting for capacity planning
- Contracts administration
More importantly, these benefits translate into lower costs and zero headaches.